Learner's FAQs


If your question is not covered in the following list, please submit it using our Contact Us page. If you are a learner of a course, please post your question on the discussion forum of the course.

GENERAL

Courses on IITBX are open to all. Courses comprise of lecture videos, slides, reading material, and assessments. Hence, you would need access to a system with internet connection and a browser.
At first, please Register yourself on IITBX and activate it. You can then browse the courses on the platform.
Our courseware works best with current versions of Chrome, Firefox or Safari, or with Internet Explorer version 9 and above.
Many problems with registration, login, or access to IITBombayX courses are caused by browser issues. Here are some things to try:
- Switch to a current version of Chrome or Firefox
- Check you browser settings to ensure both JavaScript and cookies are enabled
- Clear your browser's cache
Courses on IITBX are free to learn. Additionally, we offer a free honour code certificate to anyone who completes the course with passing criteria.
IITBX strives to create an innovative online-learning platform that promotes accessibility for everyone, including learners with disabilities. We are dedicated to improving the accessibility of the platform and welcome your comments or questions on our official mailing address.
Most of the courses on IITBX are offered only in English, also while some are offered in Hindi. However, we will be launching the courses in other regional Indian languages as well.
Currently, IITBX does not fully support access with mobile devices. While many components of your courses will function, some may not.
IITBX offers an optional demo course that makes you familiar with the platform, different components that you will use while viewing the course material, and various ways in which you will be assessed to obtain a certificate. Register for IITBX Demo Course and check it out! It will hardly take an hour to go through it.
Yes! The Demo course was created to give you an overview of how courses on IITBX look like. It is not mandatory to complete it.
You may unregister from a course on IITBX at anytime. There are no penalties associated with an incomplete IITBX course. You may register for the same course (provided we are still offering it) at a later time.
You’ll find the details of IITBX Honour Code here. Each course may also have specific agreements for learner collaboration and discussion.

COURSE RELATED

You can find the start date and time, and course duration for each course on its Course Description page. If you are registered for a course, you’ll also see its start date and other details on your dashboard.
UTC refers to Universal Coordinated Time. Go to your Account Settings and select your local time zone for displaying course dates and deadlines in your local time.
The course description page mentions details like the number of hours you need to put in per week, the topics that will be covered, etc. To obtain a certificate, you need to secure a percentage specified for each course. You will find this in the grading policy. If you are still not able to find the required details, please feel free to post in the discussion forum of the course.
Each course is different - some have prerequisites, and some don't. Take a look at your specific course prerequisites on the course description page. You may still take the course, even if you do not meet a particular prerequisite.
All required academic materials or references will be provided during the course. Some courses may list additional resources on its course description pages. For supplementary reading material during a course, post a question in the course discussion forum to ask your classmates and course faculty for suggestions.
Yes! You may take multiple IITBX courses. We recommend checking the requirements on each course description page, to balance your available study hours and the demands of the intended courses.
IITBX courses are offered at your convenience. Lectures and assignments are available 24x7, which means you can watch videos, study, and complete work whenever you have time.
Simply log in to your course and work through the course material. While assignments and exams often have due dates, to which you must adhere to, these offer enough lead time so that you can easily schedule your other activities.
It is certainly possible to pass an IITBX course if you miss a week; however, coursework is progressive, so you should review and study what you may have missed. Also, you will not be allowed to submit assignments and exams after their due dates. Check your course syllabus for important dates and deadlines.
Unfortunately, we cannot offer individual extensions, as course schedules are fixed. There is no way to change the dates of assignments or exams for one learner.
Additionally, some courses allow learners to drop some assignments from the final course grade. See your course's Grading policy for details.
In a self-paced course, all the course content is released in one go.The learner can learn at his/her own pace and complete the course at anytime during the course run.
All questions regarding grading and course content, are best addressed in your course discussion forum. Where the course staff can directly read and respond to your query.
Note: Most IITBX courses post their grading policy in the course syllabus. Both the syllabus and the discussion forum are available once your class has begun.
All IITBX courses have discussion forums where you can chat with and help other learners within the limitations of the honour code.
The discussion forum is the best place to reach out to the IITBX teaching team for your class; just post your questions. We do our best to respond as promptly as possible.
Yes, some courses are re-offered on the platform. Most IITBX courses will be re-offered.
Yes! You may re-take IITBX courses as often as you wish. You will have the opportunity to earn a certificate each time. Each offering of a course is assessed independently.
Yes, you can enroll provided the enrollment is still open. Even if you enroll, you will not be able to submit any assignments or exams that are past due. If it is early in the course, you might still be able to complete enough assignments and exams to earn a certificate. Please check the Course Syllabus and Grading policy.
Many of IITBX's already-conducted courses will be available as archives, later. These courses can only be audited, and some features such as the discussion forums, may not be available. No certificates are available for archived courses.

CERTIFICATES & CREDITS

IITBX offers only Honor Code Certificates of achievement, after the course is completed. Audit Certificates are also given for participation in the course.
Register for any course on our website, and you can audit it for free. You will have access to videos, lectures, readings, etc., and you can participate as much, or as little, as you like. There is no penalty for registering for a IITBX course and not completing the assignments or exams.
An Honour Code Certificate of achievement certifies that you have successfully completed a course, but does not verify your identity. Honour Code Certificates are currently free.
Not currently, but we may consider including that in the future.
After the course ends and if you have successfully completed it, then your certificate will appear on your dashboard. IITBX does not send individual printed copies of certificates. You can, however, print out your PDF copy.
The honour code certificate is meant for your own benefit. This certificate is not meant for credit recognition by academic institutions or universities.
A learner who receives a passing grade for a course, will receive an honour code certificate at the discretion of CDEEP and IIT Bombay. This is provided the learner completes all the required quizzes, assignments, and exams in the course, within the timelines defined by the course.
Certificates are usually delivered within two weeks after the course ends. If you have not received it within this time and are certain that you completed all the requirements, please check your dashboard or contact us.
Please log back into your account, and check your dashboard. You will be able to view and download your certificate from there.

OTHER

Please try a different username - for example, try adding a number to the end.
Please make sure that you have a current version of Firefox, Chrome, or Internet Explorer with cookies and JavaScript enabled. Also, try clearing your browser’s cache.
You’ll find a “Forgot password?” link under the Password field on the Login screen. Click the link and enter your email address. We’ll send an email that will allow you to reset your password.
If you did not receive an automated email it may be because:
  • There was a typing error in your email address.
  • Your spam filter may have caught the email. Please check your spam folder.
  • You may be using an older browser. We recommend downloading the current version of Firefox or Chrome.
  • JavaScript is disabled in your browser. Please check your browser settings and confirm that JavaScript is enabled.
  • You have not successfully registered an account on 'IITBX' website. Please try registering again with the same email address. (If an account already exists, you'll see an error regarding a duplicate email address.)
If you continue to have problems activating your account, we recommend that you try creating a new account. There is no need to do anything about the old account. If it is not activated through the link in the email, it will disappear later.
As of now we don’t allow a user to delete the account, for security reasons.
Please check your browser and settings - JavaScript must be enabled. We recommend downloading and using the current version of either Firefox or Chrome or IE >9.0.
Please Contact Us! We’ll do our best to help.